Setting up SendGrid as Email Provider for EUM

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Information needed for setting up SendGrid as Email Provider for EUM:

  1. SMTP Server
  2. Port
  3. Email From address
  4. Username
  5. Password (API Key)

While installing EUM, in EUM_config.ps1, put in the SendGrid details under the #Email Settings comment:

# Email settings
$global:PHEUM_SMTPServer = "" #SendGrid SMTP host goes here
$global:PHEUM_EmailFrom = "" #Email From address goes here

Upon completion of installation, put in the following code with the SendGrid credentials in:

On Premises Installation:

  1. C:\inetpub\wwwroot\~your eum site~\IdentityServer\ IdentityServer.exe.config. Scroll to the bottom and paste the following XML snippet before the </configuration> tag, updating the credentials.
  2. C:\inetpub\wwwroot\~your eum site~\Extranet_API_V4\ web.config. Scroll to the bottom and paste the following XML snippet before the </configuration> tag, updating the credentials.

App Service:

  1. In the top navigation, click on Debug console > CMD. Browse to site > wwwroot > IdentityServer and locate the IdentityServer.exe.config file. Click the pencil icon beside the file to open a text editor. Scroll to the bottom and paste the following XML snippet before the </configuration> tag, updating the credentials.
  2. In the top navigation, click on Debug console > CMD. Browse to site > wwwroot > Extranet_API_V4 and locate the web.config file. Click the pencil icon beside the file to open a text editor. Scroll to the bottom and paste the following XML snippet before the </configuration> tag, updating the credentials. 
<system.net>
  <mailSettings>
    <smtp from="<the email address authenticated with SendGrid>">
      <network host="smtp.sengrid.net" password="<apikeyvalue>" userName="apikey" port="587" />
    </smtp>
  </mailSettings>
</system.net>

Replace the <the email address authenticated with SendGrid> with the correct email address that EUM will send emails from. This email address must have been authenticated by SendGrid.

Replace <apikeyvalue> by the API key created by you in SendGrid.

Upon saving the changes, reset the IIS or restart the App Service to make the changes effective.

**Note: In the above example the non-SSL port of SendGrid was used.