Microsoft 365 Backup

Microsoft 365 Backup for EUM Upgrade to EUM 7.5 and higher

To ensure a safe and reliable upgrade of your EUM, Microsoft 365 Backup is recommended to be available within your Azure subscription. This would be applicable if we are upgrading your EUM to version 7.5 or higher. specially if your EUM is having one or more Portals.

Microsoft 365 Backup is Microsoft's native backup and recovery solution for Microsoft 365. It helps organizations quickly recover data in the event of accidental deletion, data corruption, or malicious activity. As part of the EUM upgrade process, we will use Microsoft 365 Backup to create a backup of the EUM Configuration SharePoint sites located within your Microsoft 365 tenant. This allows us to use the backup and restoration feature for duplication of the EUM Configuration SharePoint Online sites, Libraries, and Documents. This is because EUM is moving from one EUM Configuration site to multiple, one for the EUM Admin, and the other for each of the EUM Portals, if any. All these sites should be exact duplicates of one another, including the IDs of the items in the Lists, to start with.

For information about Microsoft 365 Backup, please refer to the Microsoft documentation:

• Microsoft 365 Backup Overview
• Set Up Microsoft 365 Backup

Pre-Requisites

• Azure Subscription
• SharePoint Administrator or Global Administrator access

Pricing for Microsoft 365 Backup

Please refer to Microsoft's pricing calculator for this: Pricing model for Microsoft 365 Backup | Microsoft Learn

Frequently Asked Questions

Additional information is available in Microsoft's official Microsoft 365 Backup FAQ. Below is a summary of the most common questions related to the EUM upgrade process.

1. What is Microsoft 365 Backup?

Microsoft 365 Backup is Microsoft's native backup and recovery solution designed to protect and restore Microsoft 365 data. It enables point-in-time recovery for supported workloads, helping organizations recover from accidental deletion, data corruption, ransomware incidents, and other business disruptions.

2. What Microsoft 365 services are supported?

Microsoft 365 Backup currently supports the following workloads:

• Exchange Online
• SharePoint Online
• OneDrive for Business

For EUM upgrades, we use Microsoft 365 Backup specifically to protect the EUM Configuration SharePoint sites.

3. What data can be restored using Microsoft 365 Backup?

Depending on the workload, Microsoft 365 Backup can restore the following:

• Exchange Online
  • Mailboxes, Emails, Calendar items, and Contacts
• SharePoint Online
  • Sites
  • Libraries
  • Documents
• OneDrive for Business
  • Files, Folders, and User content

For EUM, the primary use case is using the backup and restoration feature for duplication of the EUM Configuration SharePoint Online sites, Libraries, and Documents. This is because EUM is moving from one EUM Configuration site to multiple, one for the EUM Admin, and the other for each of the EUM Portals. 

4. Is backup data stored outside Microsoft 365?

No. Microsoft 365 Backup is built on Microsoft's cloud infrastructure and stores backup data within the Microsoft ecosystem. This helps simplify security, compliance, and data governance requirements.

5. Is backup data encrypted?

Yes. Microsoft protects backup data through encryption:

• At rest
• In transit

This helps ensure that backup data remains secure and protected from unauthorized access.

6. Who can manage Microsoft 365 Backup?

Microsoft 365 Backup can be managed by authorized Microsoft 365 administrators with the appropriate permissions. Organizations can assign and manage access according to their internal security and governance policies.

7. Why is Microsoft 365 Backup Required for the EUM Upgrade?

For EUM, the primary use case is using the backup and restoration feature for duplication of the EUM Configuration SharePoint Online sites, Libraries, and Documents. This is because EUM, if having one or multiple portals, is moving from one EUM Configuration site to multiple, one for the EUM Admin, and the other for each of the EUM Portals, if any. All these sites should be exact duplicates of one another, including the IDs of the items in the Lists, to start with. The restoration of a backup site allows exactly this.

If you have any questions of Microsoft 365 Backup, and why we strongly recommend it for EUM upgrade, please email your questions to helpdesk@envisionit.com.