Deactivate Portal Welcome Email in EUM V6

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Published

Out of the box EUM has the Portal Welcome Email activated. When a new guest user is created through EUM, a Portal Welcome email is fired when it is activated. In some scenarios this might not be desirable, so this can be deactivated by someone having access to EUM Admin, or Owner access to the EUM Configuration site.

EUM 6.0.8460.2 and above

  1. Please login to EUM Admin and click the Manage Templates site in the left hand Menu.
    Email Template 1.JPG
  2. Check if the PortalWelcome email is enabled
    Email Template 2.JPG
  3. If enabled, select the PortalWelcome email and click Edit
    Email Template 3.JPG
  4. Disable the email and click Save
    Email Template 4.JPG

EUM 6.0.8433.1 and below

  1. Login to EUM Admin and click the link to the EUM Config site
    EUM_Admin_to_SP_EUM_Config.png
  2. Once in the EUM Configuration site, click "Email Templates" under Suite
    PortalWelcomeEmail1.JPG
  3. Select PortalWelcome.cshtml, click the three dots beside it, expand More, and go to Properties
    PortalWelcomeEmail2.JPG
  4. Click the checkbox to disable the "Email Enabled" field. Click anywhere outside to save it.
    PortalWelcomeEmail3.JPG