Apply an Updated EUM V6 or V7 License

You will receive a license from an Envision IT representative whether it is the first time you’re applying your recently purchased license or a renewed license.

This article covers three scenarios:

1. You are applying a renewed license to an active EUM V7
2. You are applying a renewed license to an active EUM V6
3. You are applying a renewed license to an inactive EUM (because EUM license is already expired)

If you are applying a renewed license to an already active EUM V7

1. The license is a JSON file and has the following naming convention: Suite License - Customer_Name.
2. Please open the license in Notepad or Notepad++ so that the contents can be copied.
3. Login to EUM Admin as an Azure AD Global Admin or a member of the EUM Manager group.
4. Click Admin in the left-hand menu.
   
5. Click Manage License in the top right.
   
6. This will open an EUM License page.
7. Click the Update License button.
   
8. This will open a form to put in the JSON contents from the EUM License you received from Envision IT.
   
9. In the text box please enter the content you copied from the EUM License in step 2.
10. Click Update.

If you are applying a renewed license to an already active EUM V6

1. The license is a JSON file and has the following naming convention: Suite License - Customer_Name.
2. Please open the license in Notepad or Notepad++ so that the contents can be copied.
3. Login to EUM Admin as an Azure AD Global Admin or a member of the EUM Manager group.
4. Click License in the left-hand menu.
   
5. This will open an EUM License page.
6. Click the Update License button.
   
7. This will open a form to put in the JSON contents from the EUM License you received from Envision IT.
   
8. In the text box please enter the content you copied from the EUM License in step 2.
9. Click Update.

If you are applying a renewed license to an inactive EUM

1. You will receive a license from an Envision IT representative.
2. The license is a JSON file and has the following naming convention: Suite License - Customer_Name.
3. Please open the license in Notepad or Notepad++ so that the contents can be copied.
4. Sign in to the EUM Config SharePoint Site with Admin credentials.
5. Navigate to the Suite Config list.
   
6. Click on the License so that the metadata opens to the right of the page. Click See More to expand the Value field.
   
7. Replace the value with the entire content of the License JSON file received. Make sure to save the changes.

Note: You must go to the Azure Portal and restart the EUM Admin and EUM Portal App Services for the license changes to take effect.