Designing a Modern Intranet in SharePoint Online: Structure, Search, and Smart Experiences
Who this session is for:
This session is ideal for IT leaders, Microsoft 365 administrators, and digital workplace owners responsible for intranet strategy and employee experience.
If your current intranet has any of these:
- Avoided by employees unless they are forced to use it
- Leadership doesn’t trust it as a communication channel
- The experience feels dated
- Search is a pain and everyone complains about it
- Content authoring is difficult
- Content ownership and governance are unclear
This session is for you.
What this session is about:
The modern intranet has evolved far beyond a static document repository. Today, it serves as a dynamic, intelligent digital workplace that connects people, knowledge, and conversations in meaningful ways.
As organizations embrace hybrid work and AI-driven experiences, intranets play a critical role in driving communication, collaboration, and organizational transformation. In this session, we’ll explore how SharePoint Online and Microsoft 365 are redefining what an intranet can be and how to design one that truly supports the way your people want to work today and tomorrow.
What you will learn from this session:
In this session, you will see what truly defines a modern, intelligent intranet and how to design one using SharePoint Online and Microsoft 365.
You will learn how to:
- Design a scalable information architecture and navigation that supports growth, governance, and long-term adoption
- Plan and deliver a modern, branded intranet experience that is mobile first, accessible, and intuitive for users
- Centralize policies, resources, and communications in SharePoint to reduce silos and improve clarity
- Improve people search and enterprise search so employees can find information and expertise faster
- Apply Copilot and AI-powered search concepts to enhance discovery and surface meaningful answers
- Identify opportunities to automate business processes using Microsoft 365 forms, workflows, and automation
- Enable more effective collaboration and content creation through real-time co-authoring and Copilot-enhanced tools
You will also walk away with practical, real-world strategies drawn from real customer use cases to help you build a future-ready intranet that adapts to the evolving needs of your workplace — for today and tomorrow.