Communication and Change Management

Moving to the cloud is a big change for any organization. People are naturally resistant to change, so managing the change and communicating effectively is very important to a successful migration.

Communication needs to start right at the beginning of any migration. Getting buy-in is key, so people across the organization engage through the analysis and planning phases. A carrot is always better than a stick, and showing people how a modern workplace benefits them is the best place to start.

We often start engagements with a Discovery Workshop, where we show what a day in the life of a modern information worker entails, and how Microsoft 365 supports that. We’re also fans of setting up a Modern Communication Site in SharePoint Online, both as a resource and training hub for Microsoft 365, and as a place to communicate plans for the migration project itself. There’s no better way to communicate the change than through the new tools themselves.